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Xceed was awarded the Best Recruitment Program Award by INSIGHTS Organization, the call centre dedicated service body for over 12 years in the Middle East. This award is to crown companies with unique recruitment programs designed to acquire the best candidates and set them to take an advanced role in the organization as a whole.
This year, the award witnessed a significant increase in the number of participants whereby the number of entries doubled and the competition for the top regional accolades has become harder than ever. Final judging was carried out by a board of distinguished judges and advisors that feature many of the leading figures in regional contact centre industry. Xceed was awarded the “Best Recruitment Program Award” after a rigorous judging process. Dominick Keenaghan, INSIGHTS President commented “The Awards are becoming more difficult to win each year because more and more call centres see the immense value of entering the INSIGHTS’ Awards competition.”
“Winning the Best Recruitment Program Award, highlights the quality of calibre employed by Xceed leading to an outstanding customer experience. Commented Ossama Nazmi, Xceed’s Vice President for Marketing and Business Development.
Achieving this award adds to last year’s achievement of winning the “Best Career and Skill Paths” Award as it solidifies Xceed's reputation as the employer of choice and demonstrates the proficiency of the unique caliber employed at Xceed after passing the rigid Recruitment processes. It also presents specific recognition to the dedicated staff who provide daily outstanding services to their clients as well as Xceed’s focus on developing a prudent people’s strategy that covers Recruitment, Training, Performance Management, and Motivational Policies.
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